Shipping Policy

Last updated: October 21, 2026

Thank you for visiting and shopping at ezeekart.shop. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

• All orders are typically processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email.

• You will receive a separate notification email when your order has shipped, along with tracking information.

• If we experience a high volume of orders or carrier delays, shipments may be slightly delayed. If there is a significant delay in the shipment of your order, we will reach out to you directly via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout:

Shipping Method	Estimated Delivery Time	Cost
Standard Delivery	3–7 business days	[e.g., Free / ₹XX / Calculated at checkout]
Express Delivery (if applicable)	1–3 business days	[e.g., ₹XX / Calculated at checkout]

Delivery delays can occasionally occur due to logistics, courier network issues, or severe weather conditions.

3. Order Tracking

• Once your package has shipped, you will receive an automated shipping confirmation email containing your tracking number(s) and a link to trace your delivery.

• The tracking details usually update and become active within 24–48 hours after being handed over to the courier partner.

4. Shipping Address & Delivery Accuracy

• Please ensure that your delivery address, landmark, PIN/ZIP code, and recipient contact details are entered accurately during checkout.

• We are not responsible for packages that cannot be delivered due to incorrect, incomplete, or outdated shipping details provided by the customer.

• If you realize you entered an incorrect address, please contact us immediately at onlinestuff.punit@gmail.com. If your order has not yet shipped, we will update the details for you.

5. Undelivered or Returned Shipments

• If a package cannot be delivered because the recipient was unavailable or the address could not be reached, the courier will typically attempt re-delivery.

• If the package is returned back to our hub after multiple failed attempts, you may be responsible for re-shipping charges to have the order re-dispatched.

6. Damaged, Lost, or Missing Packages

• Damaged in Transit: If you receive your package and the product inside is visibly broken or damaged, please contact us within 48 hours of receipt at onlinestuff.punit@gmail.com with photos of the damaged packaging and product. Please save all packaging material and damaged goods.

• Lost or Stuck Packages: If tracking shows that your package has stopped updating for an extended period or is marked as delivered but you have not received it, please notify us immediately so we can investigate with the shipping carrier.

7. Customs, Duties, and Taxes (For International Orders, if applicable)

• ezeekart.shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, customs clearance charges, etc.).

8. Questions & Support

If you have any questions or require assistance with your shipment, please get in touch with our team:

• Store Name: ezeekart.shop

• Email Support: onlinestuff.punit@gmail.com

• Customer Support Hours: Monday – Saturday, 9:00 AM – 6:00 PM IST